All storiesRevenue recovery / case 02

$92k recovered

Canvasly recovered $92k in annualized revenue from failed payments.

A design SaaS automated dunning flows while protecting customer experience.

Two business leaders reviewing growth data together

Canvasly / Working session

Photo: Vitaly Gariev / Unsplash

Transformation record

The story behind the number.

01

Challenge

Billing reminders were generic and disconnected from account ownership.

02

Solution

MailTier connected billing events to account context, user role and customer health.

03

Implementation

Finance and success teams built payment recovery journeys with escalating tones and support routing.

Measured result

01

17% fewer involuntary cancellations

02

$92k ARR recovered

03

44% fewer billing tickets

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